Frequently Asked Questions (FAQ)
Arrival & Departure
As a rule, arrival is possible from 3:00 pm (4:00 pm in low season). Please depart by 12:00 pm – for rental accommodations by 10:00 am. Arrival must take place by 6:00 pm.
Arrival after 6:00 pm is only possible in exceptional cases and only after prior telephone arrangement by 5:00 pm at the latest. Please note that on days with limited staff availability (e.g. bistro closing days), a late arrival cannot be guaranteed.
Further information for late arrivals: Infos for late arrivals
If occupancy allows, this is often possible. For example, if the pitch is already free in the morning, you are welcome to move in earlier. If you would like a late departure, you can add a late check-out (subject to availability).
Just ask briefly – we’ll tell you quickly what’s possible.
Booking & Payment
We recommend making a reservation, especially on weekends, during holidays and around public holidays.
The easiest way is online via our booking page, or alternatively by
Depending on the on-site process, cash and/or card payment is possible. Details are included in the booking confirmation. (Card payment only from €60.)
Often yes – depending on availability and season. Just get in touch and we’ll look at the options.
The cancellation conditions depend on the period and the type of booking. The conditions in your booking confirmation and our terms & conditions apply.
Rules, Facilities & Site
Yes – please be considerate in the evenings and at night so everyone can relax. Night quiet hours start at 10:00 pm. Day quiet hours are between 12:30 pm to 15:00 pm.
Basically yes, as long as you use your own grill that does not touch the ground and no open fire is made in it. Please only use safe grills and never leave embers unattended. You are also welcome to use our designated barbecue area. (Please clean it afterwards so the next guests can enjoy it as well.)
Yes, up to 2 dogs per unit are welcome. Please keep them on a leash and dispose of waste properly.
All pitches have their own power connection (16A – on the lower motorhome area 10A). Please bring a suitable CEE cable. If you have questions, just ask – we’ll sort it out immediately.
Each terrace has a drinking water fountain where water can be collected manually (summer months only). Alternatively, water can be obtained in the sanitary facilities.
For filling up motorhome water tanks, we have a water filling station opposite the toilet disposal point.
Disposal facilities are available on site and are explained upon arrival. Please use only the designated stations.
Sanitary facilities are available and cleaned regularly. Please help keep them pleasant for everyone: leave them clean, dispose of waste, be considerate.
Available are showers, toilets, wash cabins, hairdryer, changing tables, dryer / washing machine, dishwashing kitchen with stove and microwave – if you have any questions, just let us know.
Our sanitary facilities are not barrier free.
Yes – washing machine and dryer can be used in our sanitary buildings with coins.
Dryer: 2x €1 coin
Washing machine: 3x €1 coin
No – open fires are prohibited for safety reasons.
Visitors are generally possible, but must always be registered and paid for. The duration of the visit does not change the registration requirement.
Wi-Fi & Digital Services
Yes, Wi-Fi is available and can be added for an extra charge of €2 per device per 24 hours (tiered prices for longer stays – just ask).
With the KönigsCard offers and in the holiday apartment, Wi-Fi is included.
That depends on location and utilization. In general, performance is usually sufficient – but we can’t guarantee “fiber-speed internet” on a campsite.
No – using routers or similar devices violates our terms of use.
Service & Supplies
Please separate waste and use the designated collection points. It helps everyone and keeps the site clean. Waste separation is a MUST – even on holiday.
Depending on season/offer. Alternatively, there are options in the surrounding area – we’re happy to give tips. The opening hours of our bistro can be asked on site.
Depending on the season, there are offers on site or nearby. Current information is available on site.
If we offer a bread roll service, you’ll find ordering times and pickup information on site or in our info. Online ordering: BREAD ROLL SERVICE